I've had the same issues. My settings dashboard shows 10+ "default settings" that I have never saved, alongside the single batch of settings that ARE what I want in the drop-down menu, and then one day it will just forget that I ever saved any settings AT ALL, I have to re-add both sites I use and reset all my tip levels. Support asked me to uninstall the extension (not the problem, the problem is the lovense extension dashboard) and log out/log back in. I couldnt log out without getting an error, but then also wasn't logged in still/couldnt re-log in, for several days. I gave up trying to get the extension and OBS issues resolved with them when the response was essentially "have you tried turning it off and then back on again?"
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LadyNeko
replied to Lorum:
1 week ago
No I do not have the browser set up to delete data.
It is the Lovense Cam extension that is removing things. I even click the cloud backup and restore to a previous date, this is what use to work, and it no longer works. It still has no settings for any sites that I have saved multiple times before. I have restarted the browser and run is as admin. However when the problem comes from the Lovense Cam Extension there is nothing that I can do. the problem is with the extension it self and it needs to be fixed so that I can use it.
This issue has been reported and known about for 3 months, and has not been fixed yet.
I have now lost over a weeks wages, please have admin reach out to me so that I can submit a receipt and receive compensation for my lose.
This is the Chrome browser plugin.
StreamMaster does not work.
No it doesn't work, I have given it a try way to many times.
The problem is with the Lovense Cam Extension, not with me, not with my browser, not with the fact that I do not use SM, it is with the browser extension and needs to be fixed.
It seems like support is happy that the extension is failing so that they can FORCE people to use the other program.
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Lorum
Moderatorreplied to LadyNeko:
2 weeks ago
Do you have your browser set up to delete data / clear caches when you close it? If so, change the settings to keep the data and see what happens. The other thing to try is to run the browser as Administrator. You can right click on the executable and select "Run As..." and make it the Administrator user.
Also is this StreamMaster or another browser with the plugin?
Whilst I appreciate your frustration I have to ask you f you have been in contact with Lovense Support? They have always been very helpful to myself and many others on here. If not, then please give them a try
For info, I use Win10, and Chrome with the extension as well, so far it has never lost the settings in over 2 years, what is your setup?
And regrettably I do need to point out Rule #1: Treat all membrs with respect. It would be much better if you could discuss this with support please, many thanks x
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Daryl.Rose
Moderatorreplied to LadyNeko:
2 weeks ago
Hi and thanks for all the info I’ll escalate this to Admin for you, however as a Mod I can’t promise anything on the fixes If I get any direct replies back then I’ll update you if there is any news x
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LadyNeko
replied to Daryl.Rose:
2 weeks ago
I have tried contacting support about this support never helps, I have been having this issue for over 3 months now.
I have Win11 with Chrome extension. All my sites will randomly disappear, on a day when I am trying to stream, and a day or two later, when I am not streaming, they are back.
As I said the only thing support says is "sorry for the inconvenience", do nothing to fix it, a day or two later its working again, and I blink and my issue is back, again and again. This is the 6th time it has happened to me in the last 3 months. Support knows about this issue and has not done anything about it.
If support really was sorry they would fix this issue that keeps happening. As a matter of fact there was an update to the extension over 3 months ago and ever since I updated the extension I have been having this issue.
I think I am being very kind and respectful asking to be paid as a form of compensation for all of my lost time so that support can take as long as they need to fix this problem. 🥰
It might take a few years for support to figure out what keeps causing this to happen to me? This is fine as long as I get paid for every time I try to work and can not, because the issue has not been fixed yet. 😊
Thank you for providing so much information for newbies on stripchat! If you ever have a question, feel free to send me a message. I'm a stripchat community manager and can help you with issues, question and reaching your goals on stripchat! Have fun!
It's more than likely that it's related to the manifest v3 implementation (ie, Chrome won't allow plug-in's that aren't updated to the latest version to run).
Ever since this update was pushed I have had issues when I stream and this past month I have not made anything at all because this extension no longer works. Which means people can no longer tip me to use my toys. The whole point of getting the extension and having so many lovense toys was so that people could pay to use them. Since you all are having so many issues with Chrome, maybe you all should have extensions for other browsers such as Opera.
What a DISASTER. 2 days trying to get this to work after I was forced to update chrome i still cannot get the extension to eve fucnction. im literally ugly crying because i'm so frustrated and stressed as this is wasting so much stream time. im on the verge of a meltdown !!
Hi bb420, The correct info to request co streaming is below:
The co stream feature can only be activated manually by our Lovense software team. If you have interest in unlock this feature, you can contact our team members in our WhatsApp or Telegram group and we will unlock it for you. Once you've been granted permission, you will see a "Co-Streaming" tab in Cam Extension. 🚀
Please find below the links to join the community groups.
I havent found the poll... I did see it about a week ago, however, I never did interact and I cant seem to find it now. Any other way for me to get in contact with the lovense support team in order to inquire about the costreaming tab being made available for me?
Maybe a way to set when the apps graphics are shown on the video feedback ie if using the valentines app AND the dice app only one shows for 1 min and then the other for 1 min?
Its need to be either the cam extension or the share link.. ( I reported the issues with the dice game in the share link)
The apps and games are great however need to be more editable. Personally, I dont use a lot of them BECAUSE I cant personalise them . ie Non toy prizes have drop down lists with pre written prizes (show tits for example - I dont use that word in my room) Also I find a lot of apps Video Feedback cant be edited as in their size and takes up too much of my cam.
Some apps only show what has been won on the Video feedback and not in the room, so prizes can be missed... hence dont use those apps either.