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#Tech help

Having tech problems? Start here.

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hello and SOS!
i recently started camming on chaturbate from my chromebook. All was well (albeit basic) until i got a lovense lush. I learned that to make the lush tip controlled, i need to run the lovense stream software and an OBS, and the OBS won't work with my limited chromebook (to my understanding.) So i dug out an older windows gateway laptop and was able to successfully install all the software i needed there. Everything looks like it's running perfectly until i actually start the stream. Then for me it shows as extremely laggy, and my viewers say they either get a black screen with the lovense overlay, or the lovense overlay with a frozen or extremely laggy cam. (viewers have sent me videos of their screen showing my audio and video feed being nearly three minutes behind from when they tipped. I feel like i can't even stream now, it's so bad!
So here's my question? What option sounds best?
- the ideal solution is i figure out a way to run obs on my chromebook. i seem to be able to get the lovense taskbar to pop up but can't do any type of overlay without OBS. things like my lovense menu, sounds, tip animations, and games send me to an OBS error message when i try to apply them through the lovense software. i can only set my prices for vibrations and it wont let me get through anything else. if anyone has advice with how to make that work, you get a big wet kiss because the gateway runs really slow. can i ditch the old gateway computer and go back to trying the chromebook somehow?
- should i just accept that i can't use any visual aids without a better computer and try running only the lovense software on my chromebook? it does pull up the taskbar but i'm unsure if my viewers are able to use it. i could list menu options through a bot in chaturbate but i want to be sure that viewers will get what they tipped for. the taskbar does allow a send test tip option so my worst case scenario is to try running the losense software on my chromebook and having people tip off menu, and i manually type it in as a test tip, but that would be miserable to do everytime, especially, with a busy room.
- is it an issue with the software on the gateway computer? is there something i can do either in obs or in chaturbate that will make the feedback run smoother? i'm not able to connect to my internet with a cable, i have to use wifi, which i suspect isn't helping in combination with the old gateway computer. and my cam quality is already pretty low so i don't want to lower it anymore and pixelize myself.

i'm BEGGING the universe to send me a magical little tech wizard who can help save the day here. this has given me such an anxiety about my streams and is quickly starting to effect my income. i'm considering not even using the lovense because i don't want to mislead my viewers if i can't get it working right. I feel terrible when someone sends me hundreds of tokens and all they get is a glitchy laggy moan three minutes later or a black screen. PLEASE let someone out there have the answers.
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Daryl.Rose
Level 7
3 days ago
Totally agree with the high end laptop comments, I use a Win 10 Dell XPS15 i7-9750H @2.6GHz, 16GB ram, NVIDIA GeForce GTX 1650, with 4k screen that is designed for gaming (~£1.8k) along with a Logitech C920. It just takes it in its stride.
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Daryl.Rose
replied to Daryl.Rose:
2 days ago
I don’t buy new very often, and I like to future proof if I can, mine is only 2 yrs old but it is still better than most on the market.
SexySpookje
replied to Daryl.Rose:
2 days ago
Can for sure agree on that, on a 7 yr old XPS15 I7 7th gen right now haha, it will still stream with splitcam, won't video edit and accu is dead but it still works even after it was dropped on the street, so going to get a new one even tho they are wat more then Lenovo's never going with the cheaper one again haha.
3 days ago
I'm going to assume this is running Windows 10.....disable all the Start Up Items. Disable the firewall and any anti virus/malware tools. That will free up system resources and should help with the latency. You can also check out Crucial (https://www.crucial.com/content/crucial/en-us/home/store/advisor) and enter your Gateway model and find more RAM for it. Get as much as the system will allow / you can afford. Stick with the ethernet cable...if you live in a wifi crowded area and/or have an older wifi device...it can cause latency issues.
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3 days ago
You can use StreamMaster, Streamster, and SplitCam to do this. There is all IMShineModel.com which can also do it all within the browser.
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Lorum
Moderator replied to Redliprose:
1 day ago
SplitCam - https://splitcam.com/blog/category/guides
Streamster - https://help.streamster.io/support/home
OBS (Streamaster uses this) - https://obsproject.com/wiki/OBS-Studio-Quickstart

There are also some YouTube video's on how to set up each of these.
Redliprose
replied to Lorum:
2 days ago
Do you know if there If there is any videos or tutorials on how to set this up. Possibly one for cam 101 to do as each stream would then get more views.
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6 days ago
Thanks for the honest feedback, we will pass your comment to the team. But as Perverteva says, if you want to be elegible for guarantee, don't try to fix it yourself.
Perverteva
Level 8
6 days ago
If you want to retain the possibility of warranty and replacement, then it is better not to try to fix it yourself. just change it while it's still under warranty. if the toy has weaknesses, then manufacturers are obliged to pay attention to this and do better
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7 days ago
Good question....it's a real mess how they have that set up. Doesn't look like you can (at least I can't find a way).
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2 weeks ago
Have you checked out the Lovense Discord server?
https://discord.gg/lovense
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Roger
Admin
Level 14
2 weeks ago
I'm very sorry, if you encounter any problems during use, you can contact our online customer service at any time, we are checking these questions you raised
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Karina Fox Kink
replied to Roger:
2 weeks ago
Thank you! I've reached out last night and I'm just waiting on a response now. I appreciate it. <3
2 weeks ago
Looks like they're slowly removing the older apps in favor of StreamMaster. I think this is what you are looking for - https://www.lovense.com/cam-model/stream-master. Scroll down to see the Chrome/Edge options.
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Lorum
Moderator replied to Karina Fox Kink:
2 weeks ago
I know it says StreamMaster in the link but its actually to the browser plugin (yeah that doesn't make sense to me either).
Karina Fox Kink
replied to Lorum:
2 weeks ago
seems to still be stream master link that you sent me. :( I will have to take some time to really figure out the work around with it. I would be fine if I could still use my personal downloaded OBS on my computer vs through stream mate and use all the other functions through stream mate. Thank you. <3
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Roger
Admin
Level 14
2 weeks ago
hey,EI, could you send some screenshots with your problem, what's the meaning of messages in the chat
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Daryl.Rose
Level 7
3 weeks ago
Hi All,
Many thanks for all the contributions here
I now have the answer direct from Lovense Support:
---"Only Mac OS doesn't require the Lovense Bluetooth adapter, if your laptop is Windows, you will need to purchase a Lovense Bluetooth adapter"---
Hope this helps xx
3 weeks ago
The computers own Bluetooth works. That's what I use with my Mac. No issues.
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Lorum
Moderator replied to SexySpookje:
3 weeks ago
Hmm...I'll need to see if I can test that. Good to know.
SexySpookje
replied to Lorum:
3 weeks ago
On Windows that did not work for me, needed the app for that, but Macs might work different.
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Perverteva
Level 8
6 days ago
need more data to answer. on your phone, turn on bluetooth + location + lovens application. In the browser, open the extension and the site for which your lovens is needed - the QR code is generated in the application. on your phone, open the option to scan QR. interact with the phone on the code. wait for confirmation that the toy has been added. reload the page. add a lovense visual effects widget to the screen where users and you see your lovenes menu
chuppa
Level 8
3 weeks ago
did u try to send tips on the lovense extension panel?
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3 weeks ago
I have an older MacBook and it works fine. The M1 is more than capable.
SexySpookje
Level 27
3 weeks ago
https://www.cam101.com/coursesView/detail/pdf/a-cam-model-s-shopping-guide/Device

Don't know anything about mac, but overhere its pretty clear about the specs it should have. 😊
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3 weeks ago
Maybe a future Fanberry update that generates the code for people....
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SexySpookje
replied to Lorum:
3 weeks ago
Think that sounds more easy then it is haha, but with these sites its already pretty easy to create a nice bio.😊
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SexySpookje
Level 27
3 weeks ago
I think its pretty limited with what you can adjust, I have one with all the things that are normally pink in white but don't think you can adjust other things easilly, I only know the tiniest bits of code so not fully sure but have noticed I can't adjust some things. :)

Edit; this is what I was able to change, but noticed it doesnt change in the preview of the extension, you can only see in Splitcam or OBS, so that might be why you don't see what you tried to change.
#Help/Advice #New member #Lovense #StreamMaster #Course #Tips & Tricks #Cam Extension #Tech help #Fanberry (Beta) #Feature Requests Overwhelmed
I don’t kn what all I need to start
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funmike2000
Level 7
3 weeks ago
I am in same way
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Dortsy Maria
replied to funmike2000:
2 weeks ago
How are you doing today handsome?
+ 2
Bisexualboy70
Level 21
3 weeks ago
Take a step back and take a breath, try not to overthink things too much. To start all you need is some basic equipment like a laptop, webcam, mobile phone, handheld tripod for the phone. There is no need for lots of fancy stuff. Most important some creative thoughts for making your shows fun and enjoyable.
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Bisexualboy70
replied to Lorum:
3 weeks ago
You are right, i forgot about the internet connection part.
Lorum
Moderator replied to Bisexualboy70:
3 weeks ago
Honestly I think you only need a laptop with a camera and an internet connection. Everything else is extra. It's not the best set up but it can work.
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SexySpookje
Level 27
3 weeks ago
You could also use Splitcam instead, more easy less options but when you just want the basics (or when you computer hates OBS) its great!

FIRST download Splitcam there:
https://splitcam.com
Here you have instructions how to install the Lovense SplitCam Toolset:
https://www.lovense.com/r/a0wwyo
Here you can download the SplitCam Toolset:
https://www.lovense.com/r/d9zlkh

I use this when doing duoshows being on a laptop instead of the computer.
3 weeks ago
You only need the phone app or the browser plugin. Check out this link,
https://www.cam101.com/articleView/detail/5-steps-to-begin-your-first-stream

And thats if you want the viewers to be able to interact with the toy. If you just want to use the toy and have someone watch....you don't need to do anything but turn it on.
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1 month ago
This step by step walk through is nice - https://www.eplay.academy/kb/guide/en/lovense-obs-toolset-tBknCj9iWJ/Steps/551207

Also....does that laptop have a built in camera or are you using the phone's?
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Lorum
Moderator replied to LaylaJane120:
1 month ago
If you're running Chrome OS (not regular linux or Windows) you're stuck. OBS doesn't run on that. Chromebooks are only good for using Google services and browsing the web.....not much else. Sorry :/
LaylaJane120
replied to Lorum:
1 month ago
The cam on laptop doesn't work, nor speakers. It seems a waste.

Fully intend trying again on Chromebook but what would I do for Linux? Why can't the instructions be #1-#?? per device/sytem? It feels like a puzzle.
monica
Admin
Level 23
1 month ago
Make sure you first have the latest version of OBS Studio installed and then install the OBS Toolset on the Cam Extension. It is under the Video Feedback tab on the main page. There are also step-by-step instructions there to help guide you in case you come across any hiccups. I hope this helps and if you are still having issues, please let us know!
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chuppa
Level 8
1 month ago
hello
on cb u can use this bot : Spy on private
on strip u have the spy option button
1 month ago
As a test, I used StreamMaster with Chaturbate and CamSoda. I had 3 tabs open...the StreamMaster main tab, Chaturbate, and CamSoda (logged into both cam sites). In the Home section of the main StreamMaster window I clicked on "Stream Now" for Chaturbate and CamSoda. In the overlay that comes up, you can change in the Broadcasting Scene section. I suggest changing it to "Be Right Back" and then muting the microphone in the cam site's own window under the broadcast section. That way you don't have to log out but can let your viewers know whats going on.