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#Tech help

Having tech problems? Start here.

18.6k views

267 posts

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2 days ago
yes, that can happen when fake or stolen toys are used
it can also happen when a toy is reported as broken and has been replaced or refunded
however, legitimate toys should not see this as far as I know

so, quite simply contact support and find out why this has happened, they will definitely know
ruslana
Level 33
2 days ago
🤨
3
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6 days ago
Hi,
That 130 and 330 MB/s can be misleading as that will be the download speed, you should check the upload speed (fibre is usually the same up and down).
My speed is currently around 35MB/s download and 8MB/s upload (over copper) which allows me to stream in Full HD at 30fps,
I am moving to fibre which is 400MB/s up and down, this will allow 4k multi streaming easily.

Also, if I use ethernet then I will get the 400MB/s, but my wifi is only capable of about 350 from my laptop, so that is something else to check.

And you need to check your wifi speed from the hub/router, your max ethernet speed if you are using it, and what your laptop wifi adaptor can handle.

So, 130 and 330 should both be good enough (if that is upload) , but I would go for the 330 in any case.
Hope this helps xx
Daryl.Rose
Moderator replied to BatsyPatsy:
5 days ago
You’re most welcome x
BatsyPatsy
replied to Daryl.Rose:
5 days ago
Yeah that is upload, I've checked :D
Thanks!
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Daddylikes
Level 17
2 weeks ago
I’m having trouble finding my anal g spot. I’m using a lush 3 ( I know. Wrong toy. ) Any suggestions to help?
Lorum
Moderator replied to MaxRouger:
2 weeks ago
I don't mind the Edge but I've found that the Lush can work well too (yes its not an anal toy so you need to be careful). I find it can fir in my ass nicely. Of course when I'm really feeling pervy I'll use both the Edge and Lush anally....
Daddylikes
replied to MaxRouger:
2 weeks ago
Thanks for responding. I’ll have to check it out.
MaxRouger
Level 5
2 weeks ago
Are you doing hands on demonstrations?
Missemily70
replied to MaxRouger:
2 weeks ago
Joi is always fun to do
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3 weeks ago
Hey Lucy1990xxx,

I wanted to personally invite you to check out our webcam guides here: https://www.lovense.com/guide/lovense-webcam

They are full of helpful information and recommendations that I think you'll find really useful. Let me know if you have any questions or need further assistance!
3 weeks ago
Do you know if the site(s) you're streaming on support 4K? Is this Mac or PC?
Lucy1990xxx
replied to Lorum:
3 weeks ago
Hi, sorry for only getting back to you now. Yes Cb does support 4k. I am using a windows gaming laptop.
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OctaviaEchos
Level 7
3 weeks ago
this was answered amazingly. I just wanted to give more, so if you use the Stream Master with OBS, when connecting toys, it will connect over ever site you use. If you just multi-stream on separate sites it won't activate your toy unless you are using the extension. I love the extension and stream master, I have both, and used each separately. Good Luck.
TopsyWilde
Level 21
3 weeks ago
Just a follow up question. Is StreamMaster similar to OBS?
TopsyWilde
replied to PrestigiousWar020:
3 weeks ago
Thanks so much!
PrestigiousWar020
replied to TopsyWilde:
3 weeks ago
Hi, Stream master is a browser developed by Lovense with Built in OBS. So you don't need to install a separate OBS Studio software. If you stream directly from multiple sites, without OBS or any streaming tool, you may need to set up and connect different cameras per cam site. With streaming tools, you only need one camera and it will display on all you cam sites
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ErikaFoxx
Level 8
1 month ago
ive been having this happen to me too if anything helps let me know id love to fix it also :P good luck :)
PrestigiousWar020
replied to YourDarlingShimmy:
1 month ago
The V3 is their cam extension on Chrome and Edge browser. Updated Stream master can be downloaded on their site: https://www.lovense.com/cam-model/download
YourDarlingShimmy
replied to ErikaFoxx:
1 month ago
Have you also downloaded the version 3 of stream master?
SexySpookje
Level 44
1 month ago
Are you on Wifi or cable? If your on Wifi try plugging in, if that doesnt work you could consider upgrading your internet.
SexySpookje
replied to YourDarlingShimmy:
1 month ago
You also have WiFi boosters, it being so far away from you prob is causing your issues want to have it on the floor your on! Goodluck❤️
YourDarlingShimmy
replied to SexySpookje:
1 month ago
Wifi, hmm i think i must buy a cable..long cable because my wifi router is in the living room and i am streaming in my bed room
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Chocolate808
Level 5
4 weeks ago
@sexyspooke and @tankgi_irl. just an update i was unbanned and got my account back..I was banned because someone whom they deemed as a minor walked in the room while i stepped out...however i had also privated my room so no viewer would have came on without a password....When i take a bathroom break or step out quickly i normally leave it on private meaning anyone who wants to come in needs the password...I had to apeal and declare that it will not happen again and within minutes i got the account back..Lost a weeks of work but hey at least am on..Anyone who encounters this problem in the future just keep on emailing i was emailing once a day..lol.i have suck a large following and i did not start from scratch from elsewhere..
tankgi_rl
replied to Chocolate808:
3 weeks ago
thanks for the update, this is what happened to me, too, i was in a private show when i turned the camera and the family photo was visible. i believe they use some type of face recognition software to monitor all streams, so by default if anyone's face besides yours, or other verified broadcasters on your account, shows up in the stream it's like an automatic process that begins with the bans and warnings and what not. sorry this happened to you ! best of luck moving forward and plz don't be afraid to ask if u have any other questions, comments, concerns, whatver lol we're here for you!!!
tankgi_rl
Level 16
1 month ago
sometimes the ban is only temporary, and is lifted after you agree to specific terms that you may have unknowingly violated. i have done this multiple times before, i had a toy gun in the background of a show once, i had a photo of a family member visible (oops), tv was visible another time, etc
they always respond within 24 hours so i wouldn't stress about it too much, for now, i hope it works out for you
Chocolate808
replied to tankgi_rl:
1 month ago
Thank you for your response..Its been 3days no response from them..
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SexySpookje
Level 44
1 month ago
I've had multiple presents trough the Lovense wishlist and also trough gift links from Lovense, its a 100% anonymous, Throne is also amazing! ❤️
Only Amazon is a no go, they share your name and city!⚠️
1 month ago
Lovense doesn't show your address to the giver.
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1 month ago
Does it connect to Chaturbate with Chrome over the VPN? What other sites do you use?
OctaviaEchos
replied to Lorum:
1 month ago
I'll try that. And be back if with an update later this week, thank you for the help.
Lorum
Moderator replied to OctaviaEchos:
1 month ago
Are you using any security tools or a firewall that might be blocking the connection? If so I'd whitelist StreamMaster, Lovense, and any streaming sites you use. If not, I would uninstall StreamMaster and download the latest version.
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Demon_danni
Level 3
4 weeks ago
use obs and droid cam plug in or teleport plug in
1 month ago
Sounds like an issue with you wifi...do you live in an apartment? Do you have a lot of devices connected to your wifi? Your wifi access point (WAP) might also not be able to handle lots of connections.
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2 months ago
You can try to login without VPN and see if it works! :)
thisisahoax
replied to Ally_Fab:
2 months ago
I did, with and without VPN, same problem.
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OctaviaEchos
Level 7
2 months ago
I had mine lose connection often. I test and keep trying. Sometimes I will remove the toys and bring it back. I also use the mobile and the pc adapter.
chuppa
Level 15
3 months ago
Check if the rules are configurated on the lovense setting
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3 months ago
@veronica_blare

Did you get this resolved? If not I can assist.
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SILKYBRASIL
Level 4
4 months ago
Problem solved, after a lot of thinking, I thought maybe it was a problem with the Bluetooth module on the Mac, and guess what? It was!

I’ll put a link below if it happens to anyone else in the future.

https://cleanerone.trendmicro.com/blog/how-to-reset-bluetooth-on-a-mac/

May the force (of Lovense pleasure) be with you.

S.
SILKYBRASIL
replied to SILKYBRASIL:
4 months ago
!!! UPDATE !!!

Seems the problem wasn’t that or maybe it was in addition to the fact that your toy has to be FREE.

EXPLANATION : On your iPhone, even if your toy isn’t connected to any third- party app, the simple fact that it is Bluetooth paired makes it busy.

Unfortunately you don’t have the option to manually unpair it or forget the device. The only way to free it is to TURN OFF BLUETOOTH on your iPhone. Which is less than ideal. For example I need Bluetooth ON to control my diabetes patch and insulin pump.

Devs could you please sort this out?
Ally_Fab
Admin replied to SILKYBRASIL:
4 months ago
Thanks for your contribution!