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#Tech help

Having tech problems? Start here.

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1 month ago
In the StreamMaster main page, next to the video feed, is a link to open OBS. Click on that and then edit OBS settings as you normally would.
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1 month ago
Are you using Windows or Mac? Are you connecting your toy to your computer or using your phone? Have you tried clearing the browser cache? Are you using StreamMaster or did you download StreamMaster, OBS, and the plugin separately?
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pinkpeach4
Level 2
2 weeks ago
Yes! I ordered my lovense and when I tried to connect it to my windows 10 laptop it said I needed the lovense usb adapter sold separately. Then once I purchased and attempted to connect it a second time it would not connect still! Matter of fact I cant get it to connect to anything ever since, including my phone, HELP!
1 month ago
It can happen but it's not common. What issue are you having?
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Topmuscle678
Level 3
2 months ago
Like mmm
tankgi_rl
replied to Topmuscle678:
1 month ago
haha words
2 months ago
Proton Drive, Filen.io, Mega.io,
tankgi_rl
replied to Lorum:
1 month ago
thank you!!
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2 months ago
How are you connecting to it? Through your phone or directly to your computer? Are you using StreamMaster or just the plugin?
Lorum
Moderator replied to iceprincess2bad4u:
2 months ago
I'm not sure, though yeah OBS is very laggy. Usually about 5 seconds behind for me.
iceprincess2bad4u
replied to Lorum:
2 months ago
Both. . . Could it be from running 2 sites off the OBS, coz it seems the OBS is lagging my sites very much as well. .
9
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1 month ago
I also had this issue when I was new on CB, it looks like CB cuts resolution/quality for new models or models with low viewer count. After I gained viewers on CB, established schedule, CB allowed higher resolution. I guess it's logical that they don't user their limited server resources on a new models with low viewers. You can try to submit a support ticket if you are 100% sure that it's not your settings.
2 months ago
In OBS under settings > video; there are two resolutions listed.
The 'base resolution' is what you see in OBS and the 'output resolution' is your streaming resolution. Check this and make sure the output matches the base resolution.
The Naked Gourmand
replied to Samantha Sterling:
2 months ago
To be sure I made a profile on another site, there it worked perfectly in 1080p, so it is definitely CB.
Samantha Sterling
replied to The Naked Gourmand:
2 months ago
The only other thing I can think of is if your bitrate is too low but that usually results in pixelation not downscaling.

If you've checked all your settings and you're sure your laptop can handle streaming at that resolution then yeah contacting support is your best option...
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2 months ago
What OS are you using?
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GoldenGC
Level 2
2 months ago
Any updates on this one anyone? I have issues with 2 of my lovense cameras atm and i have done the streammate update that was required, is there a link anyone knows of that I may read additional information on this? There’s really nothing regarding “firmware updates” for the lovense camera on the lovense site.
2 months ago
I'm not 100% sure but it might happen with the Web Cam Extension. With the other toys the updates happen through the Connect app. @Roger or @Ally_fab?
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3 months ago
I don't own the Lovense cam but one nice thing it has over other similar camera's is that it can be "tipped" just like any other Lovense toy which gives you more options when camming, such as zooming in for those dirty close ups!
I asked this question before, but never got an actual answer. How do I set things up to get tips from multiple sites and have them control my toy? Not what program to use.

I already have programs that work just fine. I need to know how do I actually get the sites to work together on my ONE toy?

If Bob from eplay tips 50 tokens for a 10 second burst, and Sam from joystick does a 35 tip for a 6 second burst. I need my toy to react to both tips from the two sites. Not just Bob's tip or just Sam's tip. I only have the one toy, so it's not like I can say oh eplay can tip for this toy and joystick can tip for this toy. No that's not going to work. I know it is possible as I have seen other streamers stream with one toy and get reactive tips from multiple sites. I just do not know how they do this which is why/what I am asking here.

"Use steammaster" or responses like that is not an answer to this question. 🙄

I need actual information please, something like "in OBS if you click x you will get a bunch of options push y, from there it will take all the information from your lovense cam extension. So make sure you have all sites you are planning on streaming to set up there first." Something along that line is what I am needing so I know how to actually set up my devices, toy, and programs to stream on more than one site and get tips that control my toy on both of them.

Thank you so much for taking the time to read this and to those that can help you are the best ❤️
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chuppa
Level 13
3 months ago
just add site on steammaster main page , u can start an stop each on obs page
LadyNeko
replied to chuppa:
3 months ago
I don't use streammaster, I use obs and lovense cam extension. So now I know how to stream to multiple sites now how do i get the tips? is it as simple as two sites set up to the cam extension?
chuppa
replied to LadyNeko:
3 months ago
yes use the integrated obs in streammaster , it will add all site on obs itself u dont have to do do it
3 months ago
Which sites are you on and what program are you using?
Lorum
Moderator replied to LadyNeko:
3 months ago
Let me know if it doesn't work. StreamMaster is just all the apps bundled and the RTMP stuff pre-configured so if you've done that right it should work doing with just the plug-in and OBS.
LadyNeko
replied to Lorum:
3 months ago
Thank you, this is what I've been asking for months now.
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Roger
Admin
Level 20
3 months ago
You could click this Xmas tree to start this game
3 months ago
I don't see it either. I'll ping the staff.

Update: I just updated to the latest version for Mac (1.3.6)....don't see it anywhere.
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4 months ago
You may want to check what is running in the background. The biggest issue with StreamMaster is that many security tools seem to really impact it's performance. You want to disable the security apps while you're streaming as well as any backup software or cloud drives (Dropbox, Google Drive). I like using Puriform CCleaner (use the free version) to clean up Windows systems and easily disable all those startup items.

Also, you want to be sure you have at least 16 GB of RAM.
4 months ago
My Stream master will look fine for me but be shit for the viewers. I have had MANY pvts and tip streaks ruined because of the lovense software. NO matter what way i try to stream the only thing that works for me is when i DONT use anything but the lovense connect app and manually connecting it to each individual website or streaming one platform at a time. there are certain websites that work better streaming together too. like cam soda and chaturbate will literally both send you no traffic if you cam together
camsoda wont send you real traffic unless you are online a certain number of hours also, is my theory as it is just what I experience.
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WeDontHavePornoNames
replied to Lorum:
4 months ago
awesome thank you so much!
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2 months ago
Jip. . Reinstall lovense. . . I had that as well
Mira
Level 2
3 months ago
I just tryed to reinstall obs toolset, connected in lovense studio with obs, and turned off and then turned on again all the settings like basic, special commands, my top3, Hope it can helps
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5 months ago
Hello emilynoir,

You can find the detailed guide for the webcam here:
https://es.lovense.com/guide/lovense-webcam

Happy Camming!