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#Tech help

Having tech problems? Start here.

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214 posts

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Kit Kassidy
Level 2
5 days ago
Hi Laylay, thanks for the response. I'd like to be able to set my own responses to specific amounts. I was confused because it says "You can also change the template here", but I couldn't change anything.
laylay
replied to Kit Kassidy:
3 days ago
😀okay I will note this info, thanks for ur feedback!!!
laylay
Level 3
5 days ago
Hi, currently, there is only one template available, which is the recommended template. I would like to know if you want to add more templates to choose from, or if you want to set your own amount and images as a template? Click "click here" to view the template.😀
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3 weeks ago
Are you using StreamMaster? Which OS are you using? Has it ever worked before?
I don't know what changed in the last couple of updates of StreamMaster, but it is not "work-able" anymore.
I am struggling to stay connected to Streamate. It's been days now. It keeps disconnecting, fckn up with the bitrate, crushing. I must have tried about a hundred times to stay connected the day before yesterday...
I am using StreamMaster right now to write you this, no connected toys, no streaming camsites, no other tabs at all, and it is edging my CPU already.

I have a strong PC and a high download/upload speed. I used to be able to stream on Streamate + 2 or even 3 more camsites simultaneously in high definition with ZERO issues. That changed just a couple of days ago. Suddenly, out of the blue.

At the beginning I thought maybe it's Streamate's fault,... BUT then I tried to give a chance to another popular splitcamming tool, and it worked fine, even for all camsites at the same time.

It's a shame though, because that is not convenient with my Lovense toys. But if I have to choose between working on other sites with StreamMaster and operating properly on Streamate... I have to choose Streamate.
And I am not the only one.

So, please, find a way to co-operate productively with Streamate at last, so we can all make serious money with Lovense again. And because, as cammodels, we invest a respectively high(er) amount of money on Lovense tools.

Thank you for your time,
MaryCorner

P.S. There are also issues with the toys connecting/disconnecting to StreamMaster, but at least it happens after a couple of tries.
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3 weeks ago
Hi MaryCorner,

Sorry for this inconvenience.

Our Stream Master tech team will need a further check to find the issue. Could you please download TeamViewer on your PC via the link below first?

Windows: https://download.teamviewer.com/download/TeamViewer_Setup_x64.exe

After that, please let me know your ID and password under Allow Remote Control.

Then we can arrange a proper time via private message in Cam101.

So we can start having a remote debugging session with you.
3 weeks ago
I'd check that other things aren't happening on your computer while you are streaming. The three big ones are: back up's running (this includes things like Dropbox/Google drive sync'ing), anti-virus scans, and patches being downloaded or installed.
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4 weeks ago
The problem should be fixed 2 days ago, i will let them know to review again. Thank you!
Daryl.Rose
Moderator replied to Ally_Fab:
4 weeks ago
All working and stable now thanks
Good one team 👍
4 weeks ago
Yeah the site has been wonky for a couple days..... :(
Daryl.Rose
Moderator replied to Lorum:
4 weeks ago
And it still is 😔

Never mind, uptime in here us pretty good, and things like this are quite few and far between thankfully.

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1 month ago
Definitely seems like a bug. I updated to the latest version of StreamMaster (I'm using a Mac) and had the same issue. I got it to work by starting OBS by itself first, then starting up the settings in StreamMaster. Then it seemed to work.
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1 month ago
Can you clarify what you need help with?
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SweetiePython
Level 4
3 weeks ago
Honestly the thing I had to do was back up all my scenes and profiles, write down all the links to the plugins/extensions I use, uninstall obs and delete everything, and then reinstall obs, import my profiles and scenes, reinstall all my plugins/extensions EXCEPT for lovense, and then go configure all my twitch settings so that they work correctly and I don't need to touch anything for it to work, and THEN reinstalling the lovense OBS extension and that seems to work. But honestly it might be better to just have two separate copies of OBS on your computer to avoid having to do that whole mess every time you want to change something on twitch :/ you are not alone in dealing with this issue
Roger
Admin
Level 19
2 months ago
could you send me the crash log, you could add me with Skype ( I will send you pm), and which computer do you use Mac or Windows?
CyberGoddessKristi
replied to Roger:
2 months ago
okay figured it out and messaged you.
CyberGoddessKristi
replied to Roger:
2 months ago
Tried downloading and opening skype and can't even figure out how to get it it to move from profile info to a spot I could even start a message let alone Add someone.

I Messaged you my Discord handle. If you could please find me there it would be a lot easier.
1
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2 months ago
Hi Mr Gosh,

Currently, Lovense Companion Pleasure tech is “in beta” and it is available exclusively on the Lovense Remote app, free of charge for all app users.
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Megumi
Admin
Level 17
2 months ago
Please try reinstalling the Stream Master software. If it still doesn't work, please provide me with the login email so that I can help you solve the problem.
PeachyKeenTV
replied to Megumi:
2 months ago
Hi! ok, I will do that and come back here to update you; thank you so much! I really appreciate how quickly you guys respond here; truly a relief!
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3 months ago
If you can use wifi instead of cellular, I would suggest enabling AirPlane mode, disable iCloud syncing, and disable Private Relay (if you have that). I'd also kill all other running apps before streaming especially if you have Google Photos or anything like that.
MewMew♡Daddysxkitten
replied to Lorum:
3 months ago
Thank you for your response. I have never tried putting it on Airplane mode and I always did do it with Android. do you only use Safari for streaming ? Have you tried other browsers and if so which ones? Thank you kindly again. I have in the meantime bought another Samsung to stream on and it runs perfectly. I guess I’m saving up for a Macbook now!
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SexySpookje
Level 39
3 months ago
I dont use camsoda but do know all sites have their own bots to share links in chat, did you check the settings from the site to see if there are any options for it?
SweetiePython
replied to SexySpookje:
3 weeks ago
yeah, designurbate is also great for people who don't want any of the profits from their affiliate links..
SexySpookje
replied to kurvykitty069:
3 months ago
These are the bots I used on CB, sometimes I used "CrazyTicket" instead of goals when wanting to do a ticket show.
Dreambot can do auto rotating msg's, but if you want something more simple this bot works (Rotating Notifier):
https://chaturbate.com/apps/app_details/rotating-notifier/?version=&slot=5

I would also recomand creating a profile with:
https://designurbate.com/theme
Its great for people that don't know how to write code.
3 months ago
Can you use Fanberry and have a link under your profile to your content?
kurvykitty069
replied to Lorum:
3 months ago
thats what i was using but was told by cam soda i had to remove which is fine i dont get to much traffic there anyway..i care more about my chaturbate page and notice models are using certain apps or bots that include the OF icon...it also appears some were made specific for certain models
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3 months ago
Are you using the OBS that comes installed with StreamMaster or are you using a standalone version of OBS? I'm not sure what you mean with "live is not running"....can you clarify?
Smallcake19
replied to Lorum:
3 months ago
Now is everithing OK, thank you 😘
Lorum
Moderator replied to Smallcake19:
3 months ago
So if you start up StreamMaster, go to the Home section, then scroll down to the preview screen....is that working?
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3 months ago
Lorum is spot on with this 😉
3 months ago
It's why you read the requirements first :-)

You can try this - https://www.ambercutie.com/forums/threads/lovense-connect-on-a-chromebook.35826/
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3 months ago
From StripChat - The new referral program will now allow models to earn 20 percent when an invited user buys anything on the platform, in all rooms, not just their own. This lifetime benefit applies to all users a model has ever invited onto the platform and every user they invite in the future.
Catlady333
replied to Lorum:
3 months ago
thank you very much.have a great weekend🤍💫💗
Lorum
Moderator replied to Catlady333:
3 months ago
If the person spends nothing, then you'd get nothing. But if they spend something anywhere on StripChat...you get 20%.
8
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3 months ago
Hi Fiona,
we're sorry for the inconvenience caused, you can contact our support service, as Lorum suggests.
Just FYI: the specs of my phone, what browser I’m using etc... do matter when we talk about tech issues, and it is not ´buying time´but it helps solve issues in a faster way.
Ally_Fab
Admin replied to fiona_kent_:
3 months ago
We are always trying to give the best help and support in our community, and we are happy to do so. Sometimes, a proactive attitude goes a long way though.
fiona_kent_
replied to Ally_Fab:
3 months ago
This happens every time a Lovense Connect app update is released. Multiple people on Stripchat are complaining about this. It has nothing to do with us and everything to do with Lovense. Never thought I’d be gaslit by a sex toy company. 😂 what a joke
3 months ago
Are there any error messages? Or does it just not connect? It helps to know what version of the OS you're using (iOS vs Android)...it can really help trying to figure out what the issue may be. If you're using iOS, is it a different browser than Safari? If Android, is it a different browser than Chrome?
MuchLoveKylie
Moderator replied to fiona_kent_:
3 months ago
Hi Fiona! Sorry for the inconvenience, according to our developer team, IOS Connect 2.9.7 has been distributed in phases online. Please keep an eye out for the update and see if it resolves the issues you're facing. I hope it helps!
kingtig52
replied to fiona_kent_:
3 months ago
dus iedere dag app verwijderen en opnieuw instaleren dan werkt het weer helaas maar voor 1 dag en soms minder