That sounds like it could be a network-related issue — different routers can have firewall settings or blocked ports that interfere with the connection. A few things worth trying: make sure your partner's WiFi isn't blocking the required ports, try using your mobile hotspot instead to see if the toys connect on a different network, and double-check that the caming extension permissions are enabled on the browser at that location. If you're still having trouble after all that, feel free to reach out to [email protected] with the error codes you mentioned — the team can dig into the specifics and help you get it sorted.