Toy Disabled

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MarianaBraga

Level 3

1 month ago

#New member Toy Disabled

I received the notification that my lush has been deactivated, but I no longer have the box. How are you going to solve my problem? I have the invoice. It hasn't even been a year since I bought it

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2 replies

Daryl.Rose

Moderator

Level 80

1 month ago

Hi, and welcome to cam101

I've replied to your other post, good luck x

Sophia991

Level 23

4 weeks ago

Hi MarianaBraga! Don't worry — your invoice is valid proof of purchase. Please contact Lovense Support at support.lovense.com and share your invoice. They should be able to verify your purchase and reactivate your Lush. Good luck!