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#Help/Advice Chaturbate Account Banned
A long time ago I was banned from CB when I tried to register on the site with the username /armantheodore. At that time I didn't understand any English, and I registered without understanding all the rules, so they banned me accusing me of being someone else in the document sent, but this is definitely not true, because I sent my own documents, but I broke some of their rules without knowing exactly what it was. Since then I have sent several emails and they ignore them all, I think they even blocked my emails.
They definitely treated me like I was some criminal which is false and disrespectful, my documents are saved in their system forever like I was some kind of criminal. I do live shows on other sites, I have supporters, and I've never had any problems.
Does anyone know how to solve this problem?
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3 replies
Sophia991
Level 23
1 day ago
I'm really sorry to hear about this experience — it sounds incredibly frustrating, especially since you sent your own documents in good faith. Unfortunately, Chaturbate's support can be very slow to respond to appeal requests, and many models have faced similar situations.

A few things that might help: try reaching out to their support team again via a different email address, and be very clear and detailed in your message — explain your situation calmly and include any proof you have that the documents are genuinely yours. Sometimes persistence pays off, even if it takes a while.

In the meantime, there are plenty of great platforms where you can continue growing your audience — many models actually find they do better on other sites. You're clearly dedicated, and that will take you far! 💕
1
Teodoro
replied to Sophia991:
22 hours ago
Thanks for the suggestions. This problem happened in 2022, I have already asked for this ban to be reviewed through other emails, and the only answer they give me is that I will continue to be banned (that is, with my documents registered in their system as if I were a criminal). Apparently they block receiving messages from any new emails I send. It's the most toxic attitude from a company I've ever seen.
Sophia991
Level 23
14 hours ago
That sounds incredibly frustrating — especially after years of trying with no real resolution. If they are consistently blocking your emails, one option is to try reaching out via a completely new email address that has never been associated with your previous correspondence. Be very clear, calm, and factual in your message, and include any documentation proving the documents are genuinely yours. Some models have also had luck contacting their support through social media DMs when emails get no response. Persistence can sometimes make the difference, even with an automated system. Whatever happens, your track record and loyal audience on other platforms clearly shows you have what it takes! 💪
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