Chatbox chat stopped working after Pvt Show

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Samantha Sterling

Level 12

2 years ago

#StreamMaster Chatbox chat stopped working after Pvt Show

Streaming using StreamMaster with ChatBox, which was working perfectly until I had a private show, after which the chatroom was completely blank and stayed that way for the rest of my stream...

Did I do something wrong or have I found a really painful bug?

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4 replies

Joegen_cam101_nickna

Admin

Level 9

2 years ago

Sorry for this experience, did you mean that you can not find the private message from viewers in a private show?
Please use the PM feature of Chatbox in private show.
e.g. Stripchat, after starting the private show, the public chatroom will be disabled, and you can only use private PM.

If your PM feature does not work, please refresh the Stream Master by clicking the Stream Master icon twice first and then clicking the "Reload" button.

Samantha Sterling

replied to Joegen_cam101_nickna:

2 years ago

My problem was specifically with the public chatroom stream in chatbox. The private messages worked perfectly the whole time.

After I finished my private show and re-entered the public chatroom, chatbox didn't display a single new message from the public chatroom like it was completely disconnected...

Joegen_cam101_nickna

Admin replied to Samantha Sterling:

2 years ago

1. Do you broadcast on one website or multiple websites?
Please tell me which website you go to for a private show.

2. I will try on my side, and check if this issue happens to me.

Samantha Sterling

replied to Joegen_cam101_nickna:

2 years ago

Sorry, I haven't actually been on in 2 weeks... I'm using MFC which I know isn't the easiest to work with, code-wise.

Currently, I'm just having a lot of trouble with it, I can't send PMs to everyone in the main mode because "They're no longer in your room" but they are still messaging me so I switch over to studio mode which works fine but doesn't have the per user tip data which is the main reason I'm using it...

I just feel like I'm missing more tips and messages since I started using chatbox...