StreamMaster doesn't see my external webcam

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Mojodom

Level 3

3 years ago

#StreamMaster StreamMaster doesn't see my external webcam

I'm running Windows 10 Pro, Version 22H2, OS Build 19045.2965 on a Yoga 2 Pro with Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz 2.60 GHz, 8 GB Ram.

When I install StreamMaster, everything seems to work, but I cannot get it to see my external 4k camera. It will only use the built in camera on the computer. The external camera works fine outside of streamMaster. Any help would be greatly appreciated.

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4 replies

Lorum

Moderator

Level 61

3 years ago

Under the Home section of StreamMaster, scroll down until you see the video window. Next to that you'll see a link for "Open OBS". Click on that and OBS will start up. Click on the Video Capture device listed, click on the gear at the bottom, then in the new pop up window, select the external camera. If you don't see the camera..... In the Sources section, click on the + and add the camera.

Mojodom

replied to Lorum:

3 years ago

Thank you Lorum, I appreciate your help. I got it working.

Lorum

Moderator replied to Mojodom:

3 years ago

Great!

Ally_Fab

replied to Lorum:

3 years ago

Lorum always saves the day!