Software connection problems!

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Kiki37

Level 4

1 year ago

#Tech help #Streaming software Software connection problems!

Hey,guys!..Since yesterday i can't use my webcam to any software ( Obs,Splitcam, Youcam,Streamster,etc)..i was trying every of these,and i see myself in slow motion..If im trying to go live without an external soft,everything is ok!
How can i fix the problem in order to use again Splitcam, by example?
Thanks!

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2 replies

Lorum

Moderator

Level 54

1 year ago

Here are some basic troubleshooting tips:
- Reboot
- Reinstall or update the drivers for your cam (you'll need to look up how to do this for your cam and OS)
- Update and run anti virus (just to make sure something else isn't trying to access your web cam)
- Check to see what is running in the background, kill any task that is taking up a lot of memory/CPU.

Feel free to keep us updated and whats worked/ not worked.

Happy Camming!

Kiki37

replied to Lorum:

1 year ago

Thank you so much for the answer, i will keep you up to date!
Regards!🤗