Which site(s) are you using? Also are you using StreamMaster? If you go to the link below you'll see a list of all the supported sites (you'll need to scroll to see the list).

https://www.lovense.com/cam-model

I have the latest and don’t have any issues except for trying to use Lovense Camera with Stream Master. I’m waiting for them to update it to be compatible. They are pretty good about addressing issues models bring up; I have seen quite a few things fixed shortly after I and others commented on them so that’s a major plus.

They have some good guides here so just double check if you definitely downloaded everything needed for Mac OS and not Windows. Non-Lovense Cameras have been compatible and following all steps got me to a point where I had zero issues streaming!